Refunds & Returns
Thank You for shopping with us!
If you do need to make a return or exchange, you're welcome to do so within 30 days.
All returned items must be sent back to us unopened, unused and their original condition. We reserve the right to refuse a refund or exchange.
Please note if it has been over 30 days from the date you received your item(s), then we are unable to accept your return.
We will refund items if they are damaged when received, please send us a picture of the item to velurebeauty007@gmail.com and one of our customer service team members will get back to you within 2 business days.
Our Mission!
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At Sulmi®, our mission is to redefine modern beauty with cutting-edge skincare technology inspired by timeless Korean wellness traditions. We empower individuals to lift, sculpt, and glow—naturally and non-invasively—through science-backed tools that deliver real, visible results.
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Sulmi® exists to elevate your skincare ritual with innovative, accessible tools that deliver professional-grade results at home. Our mission is to help every person feel confident in their skin by blending beauty, technology, and self-care into one transformative experience.
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At Sulmi®, we believe beauty starts with balance. Our mission is to support radiant skin and holistic wellness through gentle, effective tools that restore confidence and redefine self-care—one lift, one glow, one moment at a time.